At borneo77, your privacy is more than a promise — it's a responsibility we take seriously every day. This Privacy Policy clearly explains how we collect, store, use and protect your personal information when you register or use our online gaming platform. We've written this document in plain language so you know exactly what happens with your data — no confusing legal jargon, no hidden terms.
By using the borneo77 website or app, you agree to the data collection and usage practices described in this Privacy Policy. If you have any questions or concerns, our team is always ready to help.
Important Note: borneo77 adheres to strict data protection standards. We do not sell, rent or share your personal information with third parties for marketing purposes without your explicit consent.
1. Information We Collect
Borneo77 collects your personal information through various interaction points on the platform — from the account registration process through to every transaction you make. The type of information collected depends on how you use our services.
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | Account verification (KYC) & security |
| Contact | Email address, phone number | Communications & account notifications |
| Finance | Banking details, transaction records | Deposit & withdrawal processing |
| Technical | IP address, browser type, session data | Security & platform improvements |
| Behavioural | Game records, activity history | Personalized experience & compliance |
In addition to information you provide directly, we also automatically collect technical data via cookies and similar tracking technologies as you browse our platform. This data is used solely to improve the user experience and is not linked to your personal identity without your consent.
2. How We Use Your Information
Every piece of data we collect has a clear and legitimate purpose. borneo77 does not collect excessive information and only retains data that is strictly necessary for the safe and efficient operation of the platform.
Account Management
Registers and verifies your identity, processes secure logins, and manages your profile information.
Financial Transactions
Securely processes deposits and withdrawals, verifies transactions, and prevents financial fraud.
Customer Support
Resolves your complaints and inquiries faster using saved account records and interaction history.
Platform Security
Detects suspicious activity, prevents unauthorized access, and protects the account integrity of all members.
Personalized Experience
Personalizes game recommendations, promotions, and content based on your preferences and gaming habits.
Legal Compliance
Meets reporting requirements, anti-money laundering (AML) compliance, and all applicable regulatory obligations.
3. Data Encryption and Security
Borneo77 invests in the latest security infrastructure to ensure your personal data is always protected. All information transmitted between your browser and our servers is encrypted using SSL/TLS 256-bit — the same standard used by leading banking institutions worldwide.
Beyond encryption during transmission, data stored in our systems is also protected by strict access controls. Only authorized personnel with a legitimate operational need may access your sensitive information. All access is logged and continuously monitored to detect any anomalies.
borneo77 servers undergo regular security audits and are updated with the latest security patches to address ever-evolving cyber threats. We take the protection of your digital assets seriously.
4. Sharing Information with Third Parties
Borneo77 does not sell or rent your personal information to any party for marketing purposes. However, there are limited situations where we need to share your information with trusted third parties:
- Payment Processors: Financial information required to process deposits and withdrawals is shared with registered payment providers that meet equivalent security standards.
- KYC Service Providers: Identity verification documents are shared with our KYC partners to expedite your account verification process.
- Legal Authorities: borneo77 will disclose required information when mandated by court order, applicable law or a lawful request from a law enforcement agency.
- Technology Providers: Third-party services such as site analytics and cloud infrastructure may receive technical data that does not allow for personal identification.
All third parties we work with are bound by data protection agreements and are not permitted to use your information for any purpose other than those specified by borneo77.
5. Cookies and Tracking Technologies
Borneo77 uses cookies and similar technologies to enhance your browsing experience on our platform. Cookies are small text files stored in your browser that allow the website to recognise you on future visits.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login, game sessions and security. Cannot be disabled.
- Performance Cookies: Collects information about how you use the site to help us improve the user experience.
- Functional Cookies: Remembers your preferences such as language and display settings so you don't have to reconfigure them each time.
- Analytics Cookies: Helps us understand aggregated usage patterns for continuous platform improvement.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect some features of the borneo77 platform.
6. Data Retention Period
Borneo77 retains your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Generally:
- Active account data is retained throughout your membership with borneo77.
- Financial transaction records are retained for a minimum of 7 years for compliance and audit purposes.
- KYC verification data is retained for 5 years after account closure.
- Technical logs and session data are retained for 90 days and then automatically deleted.
- Customer support communications are retained for 2 years for reference and service quality improvement.
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures, ensuring your personal information cannot be recovered or misused.
7. Your Rights as a Data Subject
You have full control over your personal data. borneo77 respects and facilitates the following rights for every member:
Right of Access
Request a copy of all personal data we hold about you at any time.
Right to Rectification
Update or correct any personal information that is inaccurate or outdated.
Right to Erasure
Request deletion of your data, subject to legal retention obligations.
Right to Restriction
Restrict the use of your data while a dispute or review is in progress.
Right to Portability
Receive your data in a structured, machine-readable format for portability.
Right to Object
Object to the processing of your data for direct marketing or profiling purposes.
To exercise any of the rights above, please contact our data protection team by email at . We will process your request within 30 business days.
8. Children's Privacy
The borneo77 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we discover that a child's information has been collected without our knowledge, that data will be deleted immediately and the relevant account will be closed. If you believe your child has registered on our platform, please contact our support team immediately.
9. Privacy Policy Updates
Borneo77 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or operational improvements. Whenever significant changes are made, we will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect.
Your continued use of the borneo77 platform after any policy changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
How borneo77 Protects You
Every layer of our security is purpose-built to ensure a safe gaming experience and guaranteed privacy.
End-to-End Encryption
All data you submit through the borneo77 platform is protected with 256-bit SSL encryption, ensuring no third party can intercept or read your information.
Secure KYC Verification
Our identity verification process uses an integrated KYC system that meets international standards, ensuring only verified users can access their accounts.
Protected Data Storage
Your data is stored on servers protected by multi-layered firewalls, role-based access controls and round-the-clock security monitoring.
No Data Selling
Borneo77 has never and will never sell your personal information to advertisers or outside companies. Your privacy is not our product — it is our priority.
Communication Controls
You have full control over the notifications and marketing emails you receive. Unsubscribe or adjust your communication preferences at any time through your account settings.
Regular Security Audits
The borneo77 system undergoes regular independent penetration testing and security audits to identify and address any vulnerabilities before they can be exploited.
Privacy FAQ
Ready to Play Safely?
Your privacy is fully protected at borneo77. Register now and enjoy a premium gaming experience with the peace of mind that your data is always secure.
By registering, you agree to the Terms & Conditions and the borneo77 Privacy Policy.